The Right Way to Write an RFP for Business Continuity Services
When clients issue RFPs for business continuity services that are vague and contradictory, the result is a disappointment for the client and bewilderment for prospective BC service providers. In today’s post, I’ll […]
Good Client, Bad Client: How to Treat Your BCM Consultant and Why It Matters
In over twenty years in the business, I’ve seen it all in terms of how our clients treat us at MHA as consultants, partners, and people. Most clients are great, but a […]
Once Upon a Time: Organize Your BC Data So It Tells a Story
The best business continuity data in the world is useless if no one can make any sense out of it when planning for an emergency – or actually responding to one. If […]
Business Continuity, R.I.P.?
The reports of the death of the field of business continuity have been greatly overstated. But those of us who work in it do have to raise our performance in a few […]
BCM Audits Gone Rogue: What Can Go Wrong, How to Put Things Right
Unfortunately, external audits of business continuity management (BCM) programs have a bad habit of going off the rails. In today’s post, I’ll lay out the kinds of things that commonly go wrong […]
Chaos Engineering and Business Continuity
The fascinating new discipline known as Chaos Engineering (CE) has the potential to bring big changes to business continuity. A couple of weeks ago, I wrote a post called, What Is Chaos […]
What Is Chaos Engineering and Why Should I Care?
Are you familiar with the term “chaos engineering?” If this is the first time, you’ve heard it, it probably won’t be the last time. Chaos engineering (CE) is a new approach to […]
Dancing the Tango with Your Business Continuity Consultant
Some people who hire business continuity consultants think of them as being like waiters: they expect the consultant to serve them at their leisure then quietly go away, allowing them to enjoy […]
4 Metrics to Help Your Organization Improve at Crisis Management
Some things are naturally tough to measure, but if you can figure out a way to do it that is meaningful and consistent, it can give you a real a leg up […]
Go Like a Rocket: 3 Tools to Help You Manage Enterprise Risk
Few things embody the task of balancing risk and reward like a manned space rocket sitting on the launchpad as the moment of liftoff approaches. Such a rocket brings together in one […]
What’s Up, Doc? When and How to Perform a Current State Assessment
I had an interesting week last week: Along with two other MHA consultants, I spent two and a half days performing a current state assessment of the business continuity situation at a […]
The 9 Hallmarks of Quality BCM Service
There must be something special about the number nine. When we talk about looking our best, we speak of dressing to the nines. When we’re happy, we talk about being on cloud […]