Crisis Management

MHA Consulting will help you develop a crisis-ready culture that produces successful outcomes.

With Crisis Management Team (CMT) development,  mock disaster exercises, and team training , MHA Consulting uses a proven industry methodology and a collaborative style that works to complement your organization’s strengths.

To paraphrase the old adage, “the best offense is a good defense.” When it comes to crisis management, your defense is your business continuity plan, and your team needs to be in place to facilitate that plan. MHA Consulting has decades of experience assisting our clients and their senior teams with the creation of a CMT and the documentation of its plan.

Our Crisis Management Services

disaster recovery consulting services

Team Plan Creation

MHA Consulting uses industry best practices and standards (for example, ICS and NIMS) when assisting a client and its senior team with the creation of a Crisis Management Team (CMT) and CMT Plan. We begin with a thorough review of the CMT process, roles and responsibilities, and plan outline. We review specific threats to the client (such as hurricane or tornado) and include detailed checklists to facilitate CMT response if needed.

Emergency Notification System Implementation

MHA Consulting is an objective partner to the nation’s leading Emergency Notification System (ENS) vendors. MHA can help you find a vendor that best fits your needs and will manage the implementation efforts of any Emergency Notification System you choose.

Mock Disaster Exercise

Mock Disaster Exercises validate your Crisis Management Team’s ability to effectively respond to and recover from a potential or actual crisis situation. Since its inception in 1999, MHA Consulting has performed over 500 enterprise mock disaster exercises for companies of all sizes. Our approach to performing a mock exercise incorporates both senior management and business unit leaders, as we guide the organization from the start of an event to successful recovery. Each scenario MHA uses takes a great deal of planning and in-house creativity. Please call us today to discuss how our personalized process can help you and your organization ensure the successful management of your response and recovery.

Read the Crisis Management Advice on Our Blog

Who We’ve Helped


American Express
Central Arizona Project
Charles Schwab
M.A. Mortenson
Tulane University
  • "MHA's expertise in facilitating relevant and meaningful tabletop emergency response exercises is second to none.  Michael Herrera and his team have been instrumental in moving our school district to the forefront of emergency response capabilities."

    Mark Pompano Director of Security, Newtown Public Schools
  • "Michael Herrera and MHA are clearly the domain experts in the segment of resiliency. Their high level of professionalism and knowledge of particular industry standards are the reason we at John Jay College often seek their counsel."

    Anthony L. Gentile Senior Adjunct Professor and CEO, Center for Private Security and Safety, John Jay College of Criminal Justice,
  • “We embarked on a journey to make our business continuity program more meaningful to our employees. The support and expertise from MHA made it possible to move our continuity program to the next level.  We now have an improved program that provides a better overall service to the entire business."

    Phil Cook Director, Technology, Operations & Maintenance, Leading Water Utility
  • "Our goal was to make our business continuity program not only more meaningful and usable to our organization, but to make risk mitigation a strategic advantage.  As a global organization with operations in the Americas, Europe, and Asia, we needed a skilled business partner to help us develop a program that provided consistency across the organization – and one that was tailored to meet the specific needs of each local office.  MHA provided us the support and expertise we needed to make this possible and, as a result, we now have robust BCM program that provides functional service, protection and recoverability to the entire global business."

    James A. Garrett Vice President, Associate General Counsel, Litigation|NuVasive, Inc.