The Art of Explaining: MHA’s Best Crisis Communications Resources
The rise of the internet and social media has made crisis communications more challenging—and more critical—than ever. In today’s post, we’ll list and link to some of MHA’s best-ever resources on the […]
Thriving in the Hot Seat: Crisis Communication Do’s and Don’ts
Some jobs get easier as time goes by and some get harder. An example of the second type is that of handling media communications for a company undergoing a crisis, which has […]
It Shouldn’t Be a Scavenger Hunt: Accessing Critical Recovery Information in Crisis
At many companies, emergencies are made worse because the crisis management team does not have ready access to vital, up-to-date data. In today’s post, we’ll talk about what information the crisis team […]
4 Rules for Effective Communication in a Crisis
The recent data breach at British Airways and the airline’s widely praised response provides a timely reminder of the importance of effective crisis management from a public relations point of view, particularly […]
What About When Communication Methods are Limited?
Do you have plans in place for use when traditional communication methods are limited? Here’s why you should create and implement backup communications systems. In our blogs over the past several weeks, we […]
Communicating During an Emergency Event
Effective communication can make or break your business during a crisis event. Learn what effectively communicating during an emergency event looks like. We spend hours developing plans and strategies – preparing for […]