It Shouldn’t Be a Scavenger Hunt: Accessing Critical Recovery Information in Crisis
At many companies, emergencies are made worse because the crisis management team does not have ready access to vital, up-to-date data. In today’s post, we’ll talk about what information the crisis team […]
4 Rules for Effective Communication in a Crisis
The recent data breach at British Airways and the airline’s widely praised response provides a timely reminder of the importance of effective crisis management from a public relations point of view, particularly […]