Few worthwhile things are ever accomplished without hard work. But make sure your hard work is truly helping you reach your goals. When it comes to business continuity metrics, that means measuring things—such as your level of compliance with a suitable BCM standard and the level of execution in your recovery plans—that provide true insight into the state of your program.
In the end, the metrics you devise must give management confidence that the BCM process is soundly built, which is a proven precursor to recovery success. Your metrics must also assure management that risk has been mitigated to the point that it’s well within their risk tolerance, to ensure a high level of potential for recoverability should the need arise.
In this session, you’ll learn to how to measure things that provide you with substantive insight into the state of your program—and then act on what you find out to make more intelligent use of your resources, make the case for additional resources, if necessary, and to strengthen your program overall.
A privately held company located in Phoenix, Arizona, MHA is a proven leader in Business Continuity Planning, Disaster Recovery Planning, IT best practices, and data center moves. Since 1999, we have helped protect trillions of dollars in global-market assets across an expansive range of companies and industries in the United States and abroad. MHA provides Business Continuity Management services that offer solutions that assist organizations with the analysis, development, implementation, and ongoing performance of plans that ensure the availability of critical business processes and Information Technology systems. We assist our clients in maintaining continuous operation of their critical business processes and IT resources – as well as meeting compliance requirements, reducing risk, and instilling investor confidence – all through effective and efficient continuity planning and execution.
Michael Herrera is the Chief Executive Officer (CEO) of MHA. In his role, Michael provides global leadership to the entire set of industry practices and horizontal capabilities within MHA. Under his leadership, MHA has become a leading provider of Business Continuity and Disaster Recovery services to organizations on a global level. He is also the founder of BCMMETRICS, a leading cloud-based tool designed to assess business continuity compliance and residual risk. Michael is a well-known and sought-after speaker on Business Continuity issues at local and national contingency planner chapter meetings and conferences. Prior to founding MHA, he was a Regional VP for Bank of America, where he was responsible for Business Continuity across the southwest region.