Leading by (Bad) Example: Companies in the News Show What Not to Do
It’s never very hard to find examples of companies whose casual approach to resiliency and crisis management has come back to bite them. Two of the latest are Ticketmaster and Southwest Airlines. […]
The Art of Explaining: MHA’s Best Crisis Communications Resources
The rise of the internet and social media has made crisis communications more challenging—and more critical—than ever. In today’s post, we’ll list and link to some of MHA’s best-ever resources on the […]