20 Tips for Developing Telecommunications Continuity Plans – Part 2

To continue our list on the points to consider when developing an Information and Communications Technology (ICT) Disaster Recovery Plan, we will begin from where we left off in a previous blog.

  1. Investigate vendors and suppliers of critical infrastructure assets
  2. Design new/update network infrastructure based on current/future needs
  3. Develop and document response/recovery/restoration action steps; organize into formal action plan to deal with unplanned network incidents
  4. Ensure that technical staff is trained in existing and new technologies as well as emergency procedures
  5. Based on telecom continuity program outcomes, update policies and procedures for network management and security, change and patch management and other activities.
  6. Promote awareness of the recovery program to staff
  7. Organize and conduct exercise of new/update emergency plan; update plan content accordingly
  8. Update documentation associated with network infrastructure emergency plan, as well as all appropriate technical documentation
  9. Schedule exercises of telecom continuity program periodically
  10. Maintain plan documentation, contact lists, escalation lists, databases and operational steps

We have covered 20 points that will help minimize the impact on the company if a disaster occurs. There are plenty of options available to protect networking assets, just remember, they should be accompanied with a good continuity plan and lots of common sense.

Michael Herrera is the Chief Executive Officer (CEO) of MHA. In his role, Michael provides global leadership to the entire set of industry practices and horizontal capabilities within MHA. Under his leadership, MHA has become a leading provider of Business Continuity and Disaster Recovery services to organizations on a global level. He is also the founder of BCMMETRICS, a leading cloud based tool designed to assess business continuity compliance and residual risk. Michael is a well-known and sought after speaker on Business Continuity issues at local and national contingency planner chapter meetings and conferences. Prior to founding MHA, he was a Regional VP for Bank of America, where he was responsible for Business Continuity across the southwest region.

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