20 Tips for Developing Telecommunications Continuity Plans

Instituting an Information and Communications Technology (ICT) Disaster Recovery Plan will help ensure the availability of communications hardware and services and will help minimize the impact on the company if a disaster does occur.

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Here are the first 10 Tips for Developing Telecommunications Continuity Plans:

  1. Identify current and potential risks to your network infrastructure, addressing voice/data/video, security, operations, administration, and maintenance
  2. Determine how large a risk your company can take
  3. Determine business impact (e.g. loss of revenue) of a network infrastructure loss
  4. Obtain support from senior management as well as other departments
  5. Define a formal Incident Response/Recovery Team
  6. Team up with IT and business units in developing the program; coordinate with existing Business Continuity Programs
  7. Develop financial and operation models, with appropriate justifications
  8. Review/update/redefine network and data center architectures
  9. Determine recovery strategies, e.g. network diversity, redundant servers
  10. Identify and secure technologies and services that satisfy recovery strategies

In the next blog we will continue to identify the next 10 Tips in developing Telecommunications Continuity Plans.

Michael Herrera is the Chief Executive Officer (CEO) of MHA. In his role, Michael provides global leadership to the entire set of industry practices and horizontal capabilities within MHA. Under his leadership, MHA has become a leading provider of Business Continuity and Disaster Recovery services to organizations on a global level. He is also the founder of BCMMETRICS, a leading cloud based tool designed to assess business continuity compliance and residual risk. Michael is a well-known and sought after speaker on Business Continuity issues at local and national contingency planner chapter meetings and conferences. Prior to founding MHA, he was a Regional VP for Bank of America, where he was responsible for Business Continuity across the southwest region.

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