Multilateral Continuity Plan

Contingencies, alternatives and interim solutions during a crisis will ultimately impact all areas within your organization. It may also impact vital operations of your customer, supplier and business partners. Consideration will need to be given to a large number of operating functions in order to ensure coherence within all affected organizations.

These considerations might include:

  • Direct assistance through Multilateral Continuity Planning support teams
  • Emergency financial policies, standards, and guidelines
      • Extended payment terms
      • Interim line of credit
      • Collective bargaining; unit emergency agreements
      • Alternative transaction processing methods
  • Alternative methods of communication to customers
  • Alternative sourcing for supplies, raw materials, and finished goods
      • Alternative production and manufacturing process and policies
      • Standard inventory level adjustments
  • Alternative warehousing of materials and products
      • Shared cost on technology for backup and recovery solutions
      • Mutual personnel support
  • Alternative sourcing of information based on services via internet providers, e-commerce service providers and credit care payment processing


Different organizations will have different needs and the needs of their customers, suppliers and business partners will differ. By developing a Multilateral Continuity Plan, complex problems and solutions can be addressed before a disaster occurs.

Michael Herrera is the Chief Executive Officer (CEO) of MHA. In his role, Michael provides global leadership to the entire set of industry practices and horizontal capabilities within MHA. Under his leadership, MHA has become a leading provider of Business Continuity and Disaster Recovery services to organizations on a global level. He is also the founder of BCMMETRICS, a leading cloud based tool designed to assess business continuity compliance and residual risk. Michael is a well-known and sought after speaker on Business Continuity issues at local and national contingency planner chapter meetings and conferences. Prior to founding MHA, he was a Regional VP for Bank of America, where he was responsible for Business Continuity across the southwest region.

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