Tactical Issues Surrounding Critical Corporate Information


Over the next two blogs we will be looking at both the tactical and strategic issues surrounding the loss of critical corporate information. This blog will focus on the Tactical issues.

Compromised Information: Your valuable information could fall into the hands of competitors, if stolen by hackers or by losing a portable device. Your competitors having this information could be more damaging than if it were simply destroyed.

Lost Productivity: Re-creating lost data can be very expensive, especially if it must be re-created from paper records.

Employee Downtime: Employees need their information to do their jobs; this includes people in sales, customer service, and accounting departments.

Loss of Customer Information: Loss of important customer records can seriously hinder your ability to serve your customers. It may also affect your corporate image.

Increased Help Desk Support Required: Not only might your help desk employees be needed to help restore your data, but they will be bombarded by requests for assistance and information.

Having a plan in place for these types of tactical issues means the company will be in much better shape to address similar issues than if they were being addressed for the first time during an event.


Michael Herrera is the Chief Executive Officer (CEO) of MHA. In his role, Michael provides global leadership to the entire set of industry practices and horizontal capabilities within MHA. Under his leadership, MHA has become a leading provider of Business Continuity and Disaster Recovery services to organizations on a global level. He is also the founder of BCMMETRICS, a leading cloud based tool designed to assess business continuity compliance and residual risk. Michael is a well-known and sought after speaker on Business Continuity issues at local and national contingency planner chapter meetings and conferences. Prior to founding MHA, he was a Regional VP for Bank of America, where he was responsible for Business Continuity across the southwest region.

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