In the last post, we discussed some important Planning considerations. Today we will cover considerations of the remaining three sections: Continuity of Leadership, Insurance, and Recovery Operations.
Continuity of Leadership:
- Plan for the worst case and hope for the best. Assume that many key people will not be available in the early hours of an emergency
- Ensure that your employees know who their managers are, and manager’s managers are. It may be helpful to schedule luncheons with the staff and these managers to discuss portions of the plan.
- If employees from other company sites are in your recovery operations, bring them around to tour the site and meet with people. An introduction is important and a good start to be able to work with someone during an emergency, but the longer the stay the better.
- When exercising your plan, include scenarios where key people are not available.
Insurance – Consider the following questions:
- What sort of documentation does the insurance company require to pay a claim? Does it need copies of receipt for major equipment? If I show them a burned-out lump of metal, will the insurer believe me that it used to be an expensive server?
- In the event of a loss, exactly what do my policies require me to do?
- Am I covered if my facility is closed by order of civil authority?
- If attacked by terrorists, does the company still have a claim or is that excluded under the “acts-of-war” clause?
- Can I begin salvage operations before an adjuster arrives? How long will it take them to get here? In a wide-area emergency, how long must I wait for an adjuster?
- Establish and maintain security at the site at all times. Prevent looting and stop people from reentering the structure before it is declared to be safe.
By considering the four sections of Planning, Continuity of Leadership, Insurance, and Recovery Options, your plan will be better suited to promptly recover and begin operations of work quickly and effectively.