At MHA , we strive to develop and implement a repeatable, successful exercise process. This process is validated throughout the year at many of our clients. But, even with all the pre-planning, documentation, coordination and facilitation there is one factor we can’t totally eliminate issues with and ensure success and that is “People”.
Even with the best pre-planning and documented exercise task list in-hand, if you can’t ensure your exercise participants will cooperate, work together, think outside the box you and mesh as a unit, you are headed for trouble. If you are the Exercise Coordinator, you must assess the personalities and eccentricities of those attending the exercise. Know ahead of time what to expect from all of those involved. Get to know each person and how you can maximize their performance. This is your team and you are the leader.
A good example is a recent exercise we attended. A staff member of ours, who is very insightful, knew a couple of the team members were more introverted and needed specialized attention to make them comfortable and maximize their potential for success. Others needed to be reined in and clearly told to follow the rules of the game. Make sure there are no silos and people are stepping up to help each other.
Thus recent exercise was one of the best examples of people working together, cooperating, stepping in to help others when needed and taking accountability for success of the exercise. Yes, we expect success, in each and every exercise and when you set this as the mark to meet at the beginning, you can see a difference in performance.
Know your team, who they are, what makes them tick and how they all fill the right seats of your recovery machine. Maximize your people and you will maximize the process.