What is your BCP program’s “EX” factor? “EX” is short for EXECUTIONand it is the key differentiator in all recovery programs. If your program does not have a high “EX” factor, your organization is exposed if you have an unplanned disruption. The “EX” factor is different from maturity. We see programs that have complied with key maturity components but can’t EXECUTE in the face of adversity. So, what components are key to the “EX” factor:
- People – Staff is stringently tested on a regular basis using well constructed exercises that are solely designed to raise the sophistication and maturity of the recovery capability. Staff demonstrates success on a regularly scheduled basis.
- Process – The process used to respond, recover and resume business is comprehensive, easy to use and your people effectively and repeatedly demonstrate its application on a regular basis.
- Practice – Practice doesn’t make perfect. Perfect practice makes perfect! You must have the proper type of practice to heighten a program’s capability. Exercises must be developed in such a way that they build upon themselves over time heightening the capabilities of your people. You must practice like a world class athlete!
- Performance – The proper tools to measure your performance, identify gaps and heighten sophistication and maturity are in place and used on a regular basis to measure the ability to EXECUTE.
As planners, we all wonder if our programs will face adversity successfully. Raise your “EX” factor and you are on your way to success. At MHA, our consultants singularly focus on the “EX” factor in developing a client’s recovery program, its how we measure our success.
About MHA: MHA Consulting, with its decade-long track record, is a proven leader in business continuity planning, disaster recovery planning, IT best practices and data center moves and relocations. Every day, MHA helps protect trillions of dollars of global-market assets and top companies around the world rely on MHA services for the continuity of their business. For more information, please visit: http://staging.mha-it.com or contact Michael Herrera at [email protected].
Michael Herrera
Michael Herrera is the Chief Executive Officer (CEO) of MHA. In his role, Michael provides global leadership to the entire set of industry practices and horizontal capabilities within MHA. Under his leadership, MHA has become a leading provider of Business Continuity and Disaster Recovery services to organizations on a global level. He is also the founder of BCMMETRICS, a leading cloud based tool designed to assess business continuity compliance and residual risk. Michael is a well-known and sought after speaker on Business Continuity issues at local and national contingency planner chapter meetings and conferences. Prior to founding MHA, he was a Regional VP for Bank of America, where he was responsible for Business Continuity across the southwest region.
