Crisis Management, Public Relations, and Business Continuity
Crisis management, public relations, and business continuity are tested during a disaster event. Today, we’re analyzing business continuity plans and disaster response to determine a good public relations response vs. a bad […]
A Complete Crisis Management Program Is the Key to Recovery
Traditional crisis management is adjusting to the new “Always On” era. In this new landscape, it is critical to be proactive and adaptive in managing events that pose threats to your organization. An […]
Resiliency Theater – You May Not Really Be Prepared for an Outage
We spend time preparing for major data center or facility outages. We perform a risk analysis and write plans; we put in technologies to keep the business running and perform various tests. […]
The Drawbacks of Planning for a Worst-Case Scenario
While the worst-case scenario approach is a good one to use in order to reflect on organizational needs and the impacts of a disaster, it often brings an improper sense of safety. […]
The Be, Know, and Do of Crisis Leadership
This post has been updated. It was originally published in August 2009. During a crisis, management and leadership are crucial to a successful outcome. Consider the triad of BE, KNOW, and DO as a […]
Do You Know the Current Business Climate?
Understanding how the business climate is changing will allow to you start looking at how you may need to change your recovery and resiliency strategies. I was recently talking with my father […]
Leadership During a Crisis
A crisis, by definition, is unpredictable and can be highly damaging to an organization. In the event a crisis occurs, it needs to be managed; by mismanaging, an organization’s brand value could […]
Who Should be Your Crisis Management Team Leader?
Too many times, Crisis Management Team Leaders are picked simply based on their role or position in the organization. This may or may not be the best decision based on the role […]
Using the A.P.I.E. Methodology to Focus your Crisis Management Team Decision Making and Action Planning
Getting your Crisis Management Team to focus strategically and use a repeatable process to assess, plan, implement and evaluate a response is key to a successful recovery in an unplanned disruption. At […]
Preparing Our BCP Programs for 2010
As we look back at 2009, it was a trying year for all of us. We have definitely seen the impact to BCP programs across our client base in the United States. […]
IT Pandemic Planning – How Will Your IT Organization Continue to Support Itself and the Business?
Does your Information Technology function have a sound Pandemic plan? For many of our clients, IT has some of the most dramatic reliance on key individuals. We have clients with hundreds of IT […]
So You Want to Be a BCP Consultant?
On my travels across the USA on client engagements, I am often asked what does it take to be a successful consultant in the field of BCP. In mulling this over, below […]