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BCM Return on Investment

September 19, 2017 @ 3:00 pm - 5:30 pm MST


Join MHA Consulting at DRJ Fall World for the workshop BCM Return on Investment in Phoenix, Arizona on Tuesday, September 19, 2017.


Why should you care about BCM Return on Investment?

  • Assessing BCM Return on Investment (the ROI of your Business Continuity Management program) is key to knowing if the time, money and resources spent on the program have been optimally used.
  • ROI is a key indicator of the ability of the program to recover the critical operations of the organization.
  • Understanding your BCM ROI tells you if your program is getting the intended results, and can allow for a quick course change if the numbers start to move in the wrong direction.

Our research has concluded that a high percentage of BCM practitioners do not enlist meaningful metrics (compliance, residual risk, ROI) to assess the health and capability of their programs, yet complain that management doesn’t understand their needs. Calculating BCM Return on Investment by using the metrics is one method to engage management and provide a basis for managing expectations. In this session, we will discuss how to leverage the metrics associated with your BCM program to reinforce your traditional ROI measurements and demonstrate to management that their investment in the program has been a wise one.


A privately held company located in Phoenix, Arizona, MHA is a proven leader in Business Continuity Planning, Disaster Recovery Planning, IT best practices, and data center moves. Since 1999, we have helped protect trillions of dollars in global-market assets across an expansive range of companies and industries in the United States and abroad. MHA provides Business Continuity Management services that offer solutions that assist organizations with the analysis, development, implementation, and ongoing performance of plans that ensure the availability of critical business processes and Information Technology systems. We assist our clients in maintaining continuous operation of their critical business processes and IT resources – as well as meeting compliance requirements, reducing risk, and instilling investor confidence – all through effective and efficient continuity planning and execution.

Michael Herrera is the Chief Executive Officer (CEO) of MHA. In his role, Michael provides global leadership to the entire set of industry practices and horizontal capabilities within MHA. Under his leadership, MHA has become a leading provider of Business Continuity and Disaster Recovery services to organizations on a global level. He is also the founder of BCMMETRICS, a leading cloud based tool designed to assess business continuity compliance and residual risk. Michael is a well-known and sought after speaker on Business Continuity issues at local and national contingency planner chapter meetings and conferences. Prior to founding MHA, he was a Regional VP for Bank of America, where he was responsible for Business Continuity across the southwest region.

Richard Long is one of MHA’s practice team leaders for Technology and Disaster Recovery related engagements. He has been responsible for the successful execution of MHA business continuity and disaster recovery engagements in industries such as Energy & Utilities, Government Services, Healthcare, Insurance, Risk Management, Travel & Entertainment, Consumer Products, and Education. Prior to joining MHA, Richard held Senior IT Director positions at PetSmart (NASDAQ: PETM) and Avnet, Inc. (NYSE: AVT) and has been a senior leader across all disciplines of IT. He has successfully led international and domestic disaster recovery, technology assessment, crisis management, and risk mitigation engagements.



JW Marriott Desert Ridge
5350 E Marriott Dr
Phoenix, AZ 85054 United States
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Disaster Recovery Journal (DRJ)
Information Technology Risk CI