Telephone Train Wreck: Crisis Call Chaos in the Time of COVID-19
The coronavirus situation has led to an explosion in the number of crisis management conference calls going on, as well as revealing how poorly these are conducted at many organizations. In today’s […]
Homeward Bound: 7 Questions to Answer Before Sending Staff Home to Work
Most people think it’s easy for employees to work from home, but the reality is otherwise. In today’s post we’ll look at seven questions every organization should ask itself before sending its […]
The Cloud Is Not a Magic Kingdom: Misconceptions About Cloud-Based IT/DR
Many business continuity professionals think of the cloud as a magical realm where nothing bad can happen. The reality is that things go wrong in the cloud all the time and as […]
Getting in Sync: Eliminating Recovery Strategy Gaps between BC and IT
Sometimes problems result when the IT department does its own recovery planning then BC comes along and conducts an analysis that shows IT’s plans to be inadequate. In today’s post, we’ll look […]
It Shouldn’t Be a Scavenger Hunt: Accessing Critical Recovery Information in Crisis
At many companies, emergencies are made worse because the crisis management team does not have ready access to vital, up-to-date data. In today’s post, we’ll talk about what information the crisis team […]
Spread Your Wings: There’s More to BC Drills Than Tabletop Exercises
There’s more to Business Continuity (BC) disaster recovery drills than tabletop exercises, but you wouldn’t know it from the practices of most organizations. Most companies limit themselves to tabletop drills, the most […]
When the Dust Settles: How to Learn from a Business Disruption
Many organizations successfully endure a major business disruption and then drop the ball by not looking back at the event and drawing lessons from it for the future. In today’s blog, we’ll […]
Let’s Get Real: The Limitations of Tabletop Recovery Exercises
Tabletop recovery exercises are great, but they only get you so far. In today’s blog, we’ll sketch out the full range of disaster recovery exercises that organizations can conduct, explain the limitations […]
7 Reasons Your Recovery Plan Needs an Update
Have you ever had to bail out of an airplane?… Me neither, fortunately. But imagine if you did, and your parachute was too moth-eaten and tangled to support you because you hadn’t […]
How to Weight Your BIA Impact Categories
In last week’s blog, we talked about the importance of identifying the right BIA impact categories for your business impact analysis. As a reminder, these are the six categories appropriate to your […]
Crisis Management, Public Relations, and Business Continuity
Crisis management, public relations, and business continuity are tested during a disaster event. Today, we’re analyzing business continuity plans and disaster response to determine a good public relations response vs. a bad […]