Business Continuity |
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| Methodology |
| MHA utilizes industry best practices and methodologies as defined by the Disaster Recovery Institute International (DRII) in its development, application and implementation of business continuity planning processes across a client organization. |
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Current State Assessment (CSA) |
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Do you want a clear picture of your BCP capabilities? Our thorough, on-site Current State Assessment offers these major benefits |
- First, an objective view of the strengths and weaknesses of your recovery capabilities.
- Second, strategic direction and a plan of action for maximizing those capabilities.
- Third, priority setting and practical estimates of cost and resource requirements.
- Fourth, provides a scorecard comparing an organization’s continuity program and procedures against industry best practices.
- Fifth, benchmarking against companies in various public and private industries.
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| Business Impact Analysis (BIA) |
| Identifies key business processes and required recovery time frames, plus the monetary, workflow, and intangible impacts of inoperability. The BIA also identifies and analyzes the criticality of an organization’s applications and the systems that support them. The service concludes with a management report and presentation that outlines the results of the study. This service is available as a Business-focused BIA, an Application-focused BIA, or Comprehensive BIA, which includes both |
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| Threat & Risk Assessment |
| Identifies and ranks the risk of natural, technical, and man-made threats to mission critical facilities. In addition to identification of threats, MHA measures the ability of each mission critical site to respond to a threat through established emergency response and mitigation capabilities. Each site is evaluated in different areas of emergency response and mitigation (e.g., backup power, fire/life safety, data backup, off-site storage, network redundancy, etc.). A comprehensive report detailing potential threats, status of mitigating controls, and recommendations for improvement are documented. This approach ensures management has keen understanding of the potential threats, but more importantly, how well it is prepared to mitigate the threat of a disruption, and where it should allocate its resources to best meet its deficiencies. |
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| Crisis Management(CM) |
| This service provides a single, consolidated response team and plan that executive management and support personnel can use when responding to any incident that may impact normal business operations. |
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| Emergency Operations Center/Command Center(EOC) |
| MHA will develop and implement Emergency Operations Center's/Command Center's to house and support the Crisis Management Team during an actual or simulated event. The site(s) will be built to effectively support crisis operations. |
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| Mock Disaster Exercises |
| This service develops realistic scenarios and exercises (desktop, functional, etc.) to validate the capabilities of your crisis management team, plans and emergency operations center. |
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| Recovery Strategy Design |
| MHA can provide expertise and guidance in the development of your recovery strategies. Benefits include help in designing your overall end-to-end business/technical recovery strategy and associated implementation steps, as well as specific strategies for network recovery and vital records recovery. Specific services include assistance with overall project management; complete design documentation; a detailed implementation plan, accurate cost estimates; and budget tracking. |
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| Recovery Planning Software |
| MHA has extensive experience in the selection, configuration, implementation, and administration of automated recovery-planning software (e.g., Living Disaster Recovery Planning System (LDRPS), etc.). |
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| Business Recovery Planning(BRP) |
| Includes development, documentation, and implementation of a comprehensive plan of action to guide the complete organization in the return of essential business operations and, eventually, full business recovery following a disaster. |
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| Disaster Recovery Planning(DRP) |
| MHA can provide complete, custom-designed plans for end-to-end recovery including the data center, distributed systems, desktop technology, networks, and key business functions. By leveraging our consultants' specialized skills and practical, real-world experience, you can avoid costly mistakes. Services include development of the basic framework for recovery; creation of specific plans for hardware platform, WAN, LAN, application, and information recovery; and providing business function recovery plans for work areas, desktops, and voice communications. |
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| Exercise Support Services |
| We can assist your staff with planning and implementing the ongoing tests that help ensure successful recoveries. Benefits include the design of more effective tests; enhanced return on testing efforts; a potential overall reduction in testing expense; and a reduction in lost opportunity cost. Services include the assessment of your current testing program; general test coordination, planning, and monitoring; and can even include operational turnkey testing support. |
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| Training |
| MHA provides comprehensive business continuity planning training courses for each of its services noted in this document. A complete list of classes and costs can be provided at your request. MHA has been an instructor at the Disaster Recovery Journal Spring and Fall World Conferences (www.drj.com) since 2001. |
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| Continuous Improvement Services |
Assistance should not end with plan design, implementation, and testing. Benefits of our continuous Improvement Services should include lower overall plan maintenance costs, consistently higher quality results over time, and more effective management focus. This results in continuous overall improvement as your recovery needs evolve. Deliverables include updated recovery plan documents; identification of new recovery requirements; recommendations for improvements to the lifecycle process; and identification of additional resource and skill requirements.
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